Microsoft Teams, the hub for
teamwork in Microsoft 365.

Microsoft Teams Direct Voice Routing

Using Microsoft Teams to empower your team to collaborate and communicate in real time is the core benefit of using Teams. Now you can bring your voice phone system into the Teams with InfoStructure’s direct voice routing service.

Our solution leverages Office 365 and Microsoft Teams with our InfoStructure calling plans to offer you a much more flexible and cost effective Microsoft Phone System.

InfoStructure direct voice routing calling plans differ from Microsoft direct calling plans because we offer rates based on your concurrent call capacity needs rather than a dedicated plan for each user. Additionally, InfoStructure offers unlimited inbound calls at no additional charge.

Highlighted Benefits

Use Teams as your Business Phone System

Give your team the calling features they need to get business done. From music on hold to cloud voicemail, it’s all available within Teams

Collaborative Calling Experience

Deliver great collaborative experiences as part of adding direct routing voice to Teams.

A Hub for Teamwork & Collaboration

Teams gives your organization the information they need, right in Office 365. Chat, content, and tools are all in the Teams workspace

Cost Savings

Eliminate the need for on-premise PBX hardware and avoid costly capital expenditures. With a quick Deployment time you can benefit from the latest technology with predictable, fixed monthly costs.

Painless On-boarding

infoStructure has partnered with the world's first fully automated provisioning portal for Microsoft Teams Direct Routing Calling. There is ZERO knowledge of Powershell required, which is a game changer.

Device Options

You have the option to ditch a desk phone and use the Teams app from your desktop and mobile device for all your calling.

Or you can choose from a variety of IP desktop phone models we have available.

Plans and Pricing

Per User Plan

/month per user

includes unlimited inbound calls

Phones System Features

Fully Automated Provisioning Portal
Microsoft TLS/ SRTP Certified SIP Trunks
Add PSTN to Teams In Under 1 Hour
Unlimited Inbound Minutes Included
Unlimited Teams to Teams Minutes Included
Billed Monthly - not Prepaid
Separate Users from Sessions
Outbound Usage Minutes Included*
1,000 min per month
Microsoft License - Requires 365 e-License + Teams + Phone System
DID Number - DID numbers + CNAM + e911 additional
Usage - Overage outbound minutes billed at $.019
Additional Features

Phone System Features

Auto Attendant
Music On Hold Included
Keep Your Current Numbers
Contacts Click to Dial
Inbound Usage Included
Outbound Usage Included*
Call Recording
Separate Users from Sessions

Colaberation Features

Web & Mobile App
Video & Audio Conferencing
Webinar & Screen Sharing

Productivity Features

Voicemail to Email
Chat Instant Messaging
CRM Integration
SMS Texting
Additional Pricing Information
Usage Notes - Usage billed per minute
DID Number Notes - DID numbers additional
Features Notes - Additional feature available
CRM Notes -CRM integration available
Per Session Plan

/month call session

includes unlimited inbound calls

Phone System Features

Phone System Features

Auto Attendant
Music On Hold Included
Keep Your Current Numbers
Contacts Click to Dial
Inbound Usage Included
Outbound Usage Included*
Call Recording
Separate Users from Sessions

Colaberation Features

Web & Mobile App
Video & Audio Conferencing
Webinar & Screen Sharing

Productivity Features

Voicemail to Email
Chat Instant Messaging
CRM Integration
SMS Texting
Additional Pricing Information
Usage Notes - Domestic usage included
DID Number Notes - DID numbers additional
Features Notes - Additional feature available
CRM Notes -CRM integration available

Phones System Features

Fully Automated Provisioning Portal
Microsoft TLS/ SRTP Certified SIP Trunks
Add PSTN to Teams In Under 1 Hour
Unlimited Inbound Minutes Included
Unlimited Teams to Teams Minutes Included
Billed Monthly - not Prepaid
Separate Users from Sessions
Outbound Usage Minutes Included*
1,000 min per month
Microsoft License  - Requires 365 e-License + Teams + Phone System
DID Number - DID numbers + CNAM + e911 additional
Usage - Overage outbound minutes billed at $.019
*Outbound usage included is for domestic USA & Canada calls only

Plans, Features, and Comparison chart

Microsoft Teams
Price User Plan
Per Session Plan

Plans

Hosted User (seat)

$15

/month per user

$0

/month per user

Session (phone lines)

$0

/month per session

$25

/month per session

Features

Fully Automated Provisioning Portal

Microsoft TLS / SRTP Certified SIP Trunks

Add PSTN to Teams in Under 1 hour

Unlimited Inbound Minutes Included

Unlimited Teams to Teams Minutes Included

Billed Monthly - not Prepaid

Separate Users from Sessions

Unlimited Inbound Minutes Included

1,000 min per month

1,000 min per month

Designed for

A business using Microsoft 365 with Teams wanting to add PSTN voice and needs 1 calling session for each user

A business using Microsoft 365 with Teams wanting to add PSTN voice and has a 2x1 or more ratio of users to needed calling sessions

Microsoft License Notes

Requires 365 e-License + Teams + Phone System

Requires 365 e-License + Teams + Phone System

DID Number Notes

DID numbers + CNAM + e911 additional

DID numbers + CNAM + e911 additional

Usage Notes

Overage outbound minutes billed at $.019

Overage outbound minutes billed at $.019

*Outbound usgae included is for domestic USA & Canada calls only

Let's get started today!

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or Call 1-844-440-0448

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Microsoft Teams

Integrate your phone
system voice calling into
Microsoft Teams

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